Regular training helps to keep staff motivated, and also allows a business to upskill their workforce and optimize how they’re working. But when you’re working remotely it’s often hard to tell whether your team is engaged with the training. You can’t easily tell how much they’re learning, or even if they’re paying attention.
This article outlines some tips for effectively training a remote team.
Set clear goals and expectations
It’s important that you can keep track of the training process and evaluate how effective it is. Before you run the training, set up some SMART goals so that you can accurately report on the whole process. These could be goals for a long-term training plan and then objectives for individual training sessions.
For example, the overall goal could be to learn to use a new piece of equipment or software, and the objective for each session is to understand a particular function or process.
If you’re running a large-scale training program for your team then you might want to use goal tracking software. Outline the goals to the team at the beginning and they’ll have a clear idea of exactly what they should be taking away from the training.
Make the training engaging
Effective training needs to engage your remote team. If you just organize a video meeting and then talk them through a slideshow for several hours they’re likely to switch off. Your training sessions need to be dynamic and interactive — the team needs to participate in their learning to keep them focused throughout.
Invest some time and resources into creating a bespoke training course that can be used over and over. You can tailor it to your specific team and the skills and knowledge that they need to learn. There are plenty of platforms out there that can help you put together an engaging online training course. And if the course is of value to the wider industry you’re working in you could even share it with other businesses.
A good platform for this is Teachable, it helps you to build a bespoke course that can be tailored to your exact needs. Looking at Teachable reviews you’ll see that Teachable is clearly geared toward selling courses, but that doesn’t mean it’s not a useful way to create a training course for your remote team. It will allow you to produce sessions that engage individuals and ensures that time spent training is effective.
Test their knowledge
Assignments and tests are another important part of effective training, especially for remote teams. It can be hard to tell if everyone is understanding what they’re learning or taking it on board when you’re not in the same room.
Before each session send your team some background reading on what you’re going to cover. This way when they attend the training they have a better idea of what you’re talking about and it will reinforce what they’ve read.
Ask questions during the session so that your team can share what they’re learning. It not only shows you what they’ve understood but hearing it explained again by their colleagues will help other team members.
And after the session or at the end of the course put together an assignment so that your team can put what they’ve learned into practice.
Set a regular training schedule
Training needs to be done regularly to be effective, especially if you’re breaking a particular topic or area into several sessions. Try to book a session on a weekly or monthly basis that doesn’t get pushed back. If there are big gaps between each session your team is going to forget what they’ve learned or disengage.
Get feedback on the training
You’re not going to get your training sessions perfect the first time so ask your team for their feedback. Ask them a few questions such as:
- What they found most useful in the training
- Whether there any things they didn’t understand
- What will they take away and use in their work?
- How could it be improved?
- And what else would they want to learn about in the future?
One of the best platforms to use for employee feedback is Qualtrics. If you take a look at some reviews you’ll see that Qualtrics will help monitor the whole employee experience, but in particular, you can easily gather anonymous feedback on your training sessions and assess engagement.
Training your team is a great way to keep them motivated and productive, which in turn will benefit your business and can even make it more profitable. By following these tips you’ll be able to make sure that your remote team stays engaged and your training is effective.